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Annual quality reports are a recommendation of the Department of Health, Social Services and Public Safety's (DHSSPS) Quality 2020: a 10 year strategy to protect and improve quality in Health and Social Care in Northern Ireland.
Annual quality reports are a recommendation of the Department of Health, Social Services and Public Safety's (DHSSPS) Quality 2020: a 10 year strategy to protect and improve quality in Health and Social Care in Northern Ireland.
Patient experience is recognised as a key element in the delivery of quality healthcare. In line with this, the Public Health Agency (PHA) is carrying out an extensive piece of work across all Health and Social Care Trusts (HSCTs), with the aim of introducing a more patient-focused approach to...
Patient experience is recognised as a key element in the delivery of quality healthcare. In line with this, the Public Health Agency (PHA) is carrying out an extensive piece of work across all Health and Social Care Trusts (HSCTs), with the aim of introducing a more patient-focused approach to...
This Business Plan sets out the key priorities and actions that will be progressed by the Public Health Agency (PHA) in 2013/14. The PHA believes that these actions will have the biggest impact on improving levels of health and social wellbeing, protecting the health of the community, and ensuring...
Patient Experience is a recognised component of high quality care_. Within the six Health and Social Care Trusts, there is a comprehensive programme of work in place to support the implementation of the Patient and Client Experience standards. Trusts are required to submit quarterly progress...